What is 'Potters
House of Horrors?
The House of Horrors is
a professional presentation in a labyrinth like walk thru
of approximately 9,000 square feet. It consists of several
rooms and displays connected together by dark twisty hallways.
Are there
any age restrictions?
No, however younger children
will likely enjoy the event more during 'Family Hour' from
6:00PM to 7:00PM. The event after 7:00 PM is recommended for
adults and teens. There are emergency exits located throughout
the event should anyone decide to leave. Security pesonnel
are there to assist those people. There are no refunds should
anyone decide to leave.
Are the monsters
allowed to touch you?
The actors will not touch
you. Nor should you touch them. However, they may get very
close. Occasionally you may brush up against their costumes
or props.
Is it a ride?
Visitors walk through
all the attractions. You can set your own pace.
Is it dark?
Of course it's dark. How
much fun would it be if it wasn't? Groups with younger visitors
will be supplied with a complimentary GLOW STICK. Just keep
it visible to the actors and they will 'tone down' their acts.
Is it a maze?
Can I get lost?
It is not a maze. It is
a labyrinth like walk thru of rooms and displays connected
by dark hallways. You will not get lost. Our security team
(in orange t-shirt)s are there to help you.
Can we Halloween
costumes inside?
No. For safety reasons
guests are not permitted to wear costumes.
Are your
attractions open if it rains?
Yes! Our haunted houses
are inside. The area for the box office line and lines to
enter the haunts are also inside.
How can
I pay for my tickets?
We accept cash along with
Visa, M/C Amex, and Debit Cards.
Is the event
wheelchair accessible?
No.
Is
there a lot of smoke?
We may use fog machines. They produce a
very minimal amount of fog and should not affect anyone.
Are there strobe
lights?
Yes, we do use strobe lights.
Can I go in if
I'm pregnant?
This event is not recommended for visitors
who are pregnant, have heart conditions or are in general
poor health.
Once we've used
our ticket can we go through again with the same ticket?
No. A new ticket is required for each visit.
Do your attractions
have security?
Yes. We have a team of uniformed (orange
t-shirts) and non-uniformed personnel on site 24 hours a
day. There is a 5 member team situated inside the event
while we are open. This is a fun event and we seldom have
problems, but we are prepared. We also have a first aid
team supplied by St. John's Ambulance at all times we are
open.
Can we be thrown
out of the event for any reason?
This is a fun event and we do not allow
any contact with our actors, our sets, foul language, pushing,
vulgar behavior, weapons of any kin or, alcohol, etc. Large
groups will be broken up and escorted thru by Security personnel.
Is smoking allowed?
Smoking is not permitted anywhere on the
property.
Can we take flash
photos or video of your haunted houses?
NO photography or video is not allowed inside
the event. Photos are permitted in the graveyard and once
you have exited the event.
What can't we
bring with us inside your haunted houses?
We do not allow food or beverages, costumes
or flashlights.
Are the attractions
the same this year?
Where would the fun be in that? Our event
changes every year. We have warehouses full of sets and
special effects equipment that we change out every year.
Expect lots of new effects, sets, and scares!
Are there washrooms
on site?
Yes, we have Porta-potties.
And the #1 most
often asked question…Is it scary?
You bet your life it is!
I want to do
a story on the event - who do I contact?
For media inquiries
please contact:
CandleStick Communications
Kirsten Hodge, Candlestick Communications Inc
Media Relations for Potters House of Horrors
Phone: 604-992-6979
Email: khodge@candlestick.com
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